Condition Management - State of Arizona Employees

Take Control of Your Health & Wellness

Your plan includes no-cost health management programs from Blue Cross® Blue Shield® of Arizona. Both programs are designed to pair you with a coach who will help you follow your treatment plan.

Doctor with clipboard

Condition Management

If you’ve been recently diagnosed with a long-term (chronic) health condition, you can work directly with a registered nurse through one of our Disease Management programs. Your nurse will help you set realistic health goals and stay on track to meet those goals.


GET HELP MANAGING DIABETES.



The Diabetes Disease Management Program connects you with experts who can help you manage your diabetes and your medications, improve your diet, and adopt an exercise routine. Ask about our Sun Basket® healthy food delivery service— you may qualify for free meals.

BREATHE EASIER.



An asthma attack can be a traumatic experience—causing ongoing fear, anxiety, and panic. Through our Asthma Disease Management Program, your family, your doctors, and our nurses form a collaborative team focused on helping you or your child maintain normal activity levels and pulmonary function rates.


TAKE CONTROL OF CHRONIC CONDITIONS.



Your health plan offers extra support for chronic health conditions affecting the lungs and heart. Our nurse team will help you make the best choices for your care, get referrals to in-network specialists, understand your medications, schedule appointments, and find special equipment like wheelchairs or walkers.

DO YOU NEED A TRANSPLANT?



If you’re in need of a transplant, our nurses can connect you to transplant Centers of Excellence (Blue Distinction® Centers, recognized for specialty care). Our experienced nurses have expertise in working with transplant patients and your doctors throughout your care.

DO YOU STRUGGLE WITH PAIN?

Woman Neck Pain

Our Musculoskeletal (MSK) Program pairs you with a personal health coach who specializes in managing this specific type of pain. Your coach will work with you to help you understand your treatment options and make sure you have access to the right kind of care.

GET THE HELP YOU NEED.

Woman looking out of window

Our behavioral health solutions offer you confidential help with:

  • Depression and anxiety
  • Relationship difficulties
  • Substance use disorder and recovery
  • Work-related issues, and much more

Care Management

If you’ve been pretty healthy for most of your life and suddenly find yourself dealing with a major health issue, it can feel overwhelming. Should life throw you an unexpected curve ball—a cancer diagnosis, a serious accident, or even COVID-19—our Care Managers are here to help you..


Our Care Management team will help you:

Help setting appointment
Understand what your health plan includes
Identify network providers
Make the best choices for your care
Assist with understanding a claim or bill
Find special equipment like wheelchairs or walkers
Coordinate care between providers
Get referrals to in-network doctors you need
Advocate on your behalf for claim resolution or disputes
Get prescripton costs in advance

Connect with us.

Call 1-877-694-2583 or visit azblue.com/HealthyBlue