Contact us at various locations

Mail Claims or Correspondence To:

Blue Cross Blue Shield of Arizona
P.O. Box 2924
Phoenix, AZ 85062-2924

Mail Premium Payments To:

Blue Cross Blue Shield of Arizona
P.O. Box 52563
Phoenix, AZ 85072-2563

Phoenix Corporate Office Street Address

Blue Cross Blue Shield of Arizona
2444 W Las Palmaritas Dr.
Phoenix, AZ 85021

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Customer Service Locations

Phoenix Customer Service Office

2444 W Las Palmaritas Dr.
Phoenix, AZ 85021

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Flagstaff Customer Service Office

1500 E. Cedar Avenue
Suite 56
Flagstaff, AZ 86004

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Business Hours

Monday - Friday, 8 a.m. - 4:30 p.m. MST


Sales Hours

Monday - Friday, 8 a.m. - 5 p.m. MST








Chandler Customer Service Office

2121 W. Chandler Blvd.
Suite 115
Chandler, AZ 85224

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Tucson Customer Service Office

5285 E. Williams Circle
Suite 1000
Tucson, AZ 85711

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Phone Directory

Sales to Individuals Under & Over 65

Individuals & Families
(877) 475-8454 TTY: 711

Member Concierge
(602) 864-4115

Medicare
(888) 288-4398, TTY: 711
8 a.m. to 8 p.m.
Daily: Oct.1 - Feb.14
Mon. - Fri.: Feb.15 - Sept.30

  • - Medicare Supplement
  • - Blue Cross Blue Shield of Arizona Advantage
  • - Part D Prescription Drugs

Sales to Employer Groups

Phoenix
(602) 864-5792
(800) 232-2345 ext. 5792

Tucson
(520) 745-1615
(800) 621-5563

Flagstaff
(928) 526-4126
(800) 601-1946

Federal Employee Program (FEP) Member

Phoenix
(602) 864-4102
(800) 345-7562

Claims & Benefits

Phoenix
(602) 864-4400
(800) 232-2345

Tucson
(520) 745-1883
(800) 752-0193

Flagstaff
(928) 526-0232
(800) 423-6484

Asistencia en Español
(602) 864-4884
(800) 232-2345 ext. 4884

Individual Customer Premium Billing

Phoenix
(602) 864-4115

Technical Support

Phoenix
(602) 864-4844
(800) 650-5656

Administration

Phoenix
(602) 864-4100

TDD

(602) 864-4823

Asistencia en Español
(866) 965-2583

CSA Marketing Resources

(602) 864-5230

Media

Renee Hunt
(602) 864-5182
(602) 920-9487

Privacy Office

Phoenix
(602) 864-2255
(800) 232-2345 ext. 2255

Email Directory

Sales to Individuals and Families

Sales to Medicare-eligible Individuals

Sales to Employer/Groups

Member

Federal Employee Program (FEP) Member

Healthcare Professional

Employer

Third Party Administrator/CHS

Individual Broker

Group Broker

Corporate Ombudsman

Privacy Office

Other

Media