Contact us at various locations

Mail Claims or Correspondence To:

Blue Cross Blue Shield of Arizona
P.O. Box 2924
Phoenix, AZ 85062-2924

Mail Premium Payments To:

Blue Cross Blue Shield of Arizona
P.O. Box 52563
Phoenix, AZ 85072-2563

Business Hours

Monday - Friday, 8 a.m. - 4:30 p.m. MST


Sales Hours

Monday - Friday, 8 a.m. - 5 p.m. MST

Phoenix Corporate Office Street Address

Blue Cross Blue Shield of Arizona
2444 W Las Palmaritas Dr.
Phoenix, AZ 85021

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Customer Service Locations

Phoenix Customer Service Office
2444 W Las Palmaritas Dr.
Phoenix, AZ 85021

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Flagstaff Customer Service Office
1500 E. Cedar Avenue
Suite 56
Flagstaff, AZ 86004

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Chandler Customer Service Office
2121 W. Chandler Blvd.
Suite 115
Chandler, AZ 85224

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Tucson Customer Service Office
5285 E. Williams Circle
Suite 1000
Tucson, AZ 85711

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Show More Addresses

Phone Directory

Read More Sales to Individuals Under & Over 65
  • Individuals & Families
  • (877) 475-8454 TTY: 711

  • Member Concierge
  • (602) 864-4115

  • Medicare
  • (888) 288-4398, TTY: 711
  • 8 a.m. to 8 p.m.
  • Daily: Oct.1 - Feb.14
  • Mon. - Fri.: Feb.15 - Sept.30
  • - Medicare Supplement
  • - Blue Cross Blue Shield of Arizona Advantage
  • - Part D Prescription Drugs
Read More Sales to Employer Groups
  • Phoenix
  • (602) 864-5792
  • (800) 232-2345 ext. 5792

  • Tucson
  • (520) 745-1615
  • (800) 621-5563

  • Flagstaff
  • (928) 526-4126
  • (800) 601-1946
Read More Federal Employee Program (FEP) Member
  • Phoenix
  • (602) 864-4102
  • (800) 345-7562
Read More Claims & Benefits
  • Phoenix
  • (602) 864-4400
  • (800) 232-2345

  • Tucson
  • (520) 745-1883
  • (800) 752-0193

  • Flagstaff
  • (928) 526-0232
  • (800) 423-6484

  • Asistencia en Español
  • (602) 864-4884
  • (800) 232-2345 ext. 4884
Read More Individual Customer Premium Billing
  • Phoenix
  • (602) 864-4115
Read More Technical Support
  • Phoenix
  • (602) 864-4844
  • (800) 650-5656
Read More Administration
  • Phoenix
  • (602) 864-4100

  • TDD
  • (602) 864-4823

  • Asistencia en Español
  • (866) 965-2583
Read More CSA Marketing Resources
  • (602) 864-5230
Read More Media
  • Renee Hunt
  • (602) 864-5182
  • (602) 920-9487
Read More Privacy Office
  • Phoenix
  • (602) 864-2255
  • (800) 232-2345 ext. 2255

Email Directory

Read More Sales to Medicare-eligible Individuals
Read More Federal Employee Program (FEP) Member
Read More Third Party Administrator/CHS
Read More Corporate Ombudsman
Read More Privacy Office