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Phoenix Corporate Office Street Address

Blue Cross Blue Shield of Arizona
2444 W Las Palmaritas Dr.
Phoenix, AZ 85021

Business Hours

Monday - Friday, 8 a.m. - 4:30 p.m. MST

Sales Hours

Monday - Friday, 8 a.m. - 6 p.m. MST 

Saturday 8 a.m. - 5 p.m. MST

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Mailing Address

Blue Cross Blue Shield of Arizona
P.O. Box 13466
Phoenix, AZ 85002-3466

Claims Address

Blue Cross Blue Shield of Arizona
P.O. Box 2924
Phoenix, AZ 85062-2924

Customer Service Locations

Flagstaff Customer Service Office
1500 E. Cedar Avenue
Suite 56
Flagstaff, AZ 86004

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Chandler Customer Service Office
2121 W. Chandler Blvd.
Suite 115
Chandler, AZ 85224

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Tucson Customer Service Office
5285 E. Williams Circle
Suite 1000
Tucson, AZ 85711

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Locations of Free-Standing Interactive Kiosks

Albertsons
861 E. Warner Rd.
Gilbert, AZ 85296

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BCBSAZ Customer Care Center
2444 W. Las Palmaritas Dr.
Phoenix, AZ 85021

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CPLC
7002 W. Indian School Rd.
Phoenix, AZ 85033

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Food City
1342 E. Main St.
Mesa, AZ 85203

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Food City
200 E. Irvington
Tucson, AZ 85714

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Safeway
3131 E. Thunderbird Rd.
Phoenix, AZ 85032

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Walgreens
705 E. McDowell Rd.
Phoenix, AZ 85006

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Walgreens
6767 E. Broadway Blvd.
Tucson, AZ 85710

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Walgreens
4949 W. Chandler Blvd.
Chandler, AZ 85226

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Walgreens
2610 W. Thunderbird Rd.
Phoenix, AZ 85023

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Walgreens
925 W. Baseline Rd., #108
Phoenix, AZ 85023

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Please keep in mind that these free-standing interactive kiosks are not staffed by BCBSAZ employees.

Locations with Brokers at Retail Centers

Walmart
5250 W. Indian School Rd.
Phoenix, AZ 85031

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Walmart
2020 N. 75th Ave.
Phoenix, AZ 85035

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Walmart
8921 W. Thomas Rd.
Phoenix, AZ 85037

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Walmart
2601 E. Huntington Dr.
Flagstaff, AZ 86004

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Phone Directory

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Sales to Individuals Under & Over 65

Individuals & Families

  • (602) 864-4899
  • (877) 864-4899

Member Concierge

  • (602) 864-4115

Medicare

  • Medicare Supplement
    • 1-888-264-1733 TTY 711
    • 8 a.m. - 8 p.m., Monday - Friday
  • Blue Cross Blue Shield of Arizona Advantage
    • 1-800-446-8331 (press 2) TTY 711
    • 8 a.m. - 8 p.m., Monday - Friday
  • Part D Prescription Drugs
    • 1-888-264-1568 TTY 711
    • 8 a.m. - 8 p.m., Monday - Friday
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Sales to Employer Groups
  • Phoenix
  • (602) 864-5792
  • (800) 232-2345 ext. 5792

  • Tucson
  • (520) 745-1615
  • (800) 621-5563

  • Flagstaff
  • (928) 526-4126
  • (800) 601-1946
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Federal Employee Program (FEP) Member
  • Phoenix
  • (602) 864-4102
  • (800) 345-7562
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Claims & Benefits
  • Phoenix
  • (602) 864-4400
  • (800) 232-2345

  • Tucson
  • (520) 745-1883
  • (800) 752-0193

  • Flagstaff
  • (928) 526-0232
  • (800) 423-6484

  • Asistencia en Español
  • (602) 864-4884
  • (800) 232-2345 ext. 4884
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Individual Customer Premium Billing
  • Phoenix
  • (602) 864-4115
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BCBSAZ eSolutions Service Support
  • Phoenix
  • (602) 864-4844
  • (800) 650-5656
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Administration
  • Phoenix
  • (602) 864-4100

  • TDD
  • (602) 864-4823

  • Asistencia en Español
  • (866) 965-2583
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CSA Marketing Resources
  • (602) 864-5230
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Media
  • Renee Hunt
  • (602) 864-5182
  • (602) 920-9487
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Privacy Office
  • Phoenix
  • (602) 864-2255
  • (800) 232-2345 ext. 2255

Email Directory

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Sales to Individuals and Families
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Sales to Employer/Groups
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Federal Employee Program (FEP) Member
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Third Party Administrator/CHS
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Corporate Ombudsman
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Privacy Office
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Other
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Media