Knowing your options for different health situations&mdash;and choosing the best one&mdash;can help you avoid long wait times and big bills.
Nurse On Call
Can&rsquo;t decide where to go for care? With Nurse On Call, simply describe your symptoms to a nurse over the phone, and they&rsquo;ll give you expert advice on how to seek treatment if you need it. And the best part? This service is FREE and available 24/7, so no matter when you need healthcare advice, Nurse On Call can help.
With Nurse On Call, you can:
<ul>
 <li>Review your symptoms</li>
 <li>Find out if you need care right away</li>
 <li>Get advice on how to treat minor illnesses and injuries at home</li>
 <li>Review preventive care</li>
 <li>Prepare for an upcoming doctor visit</li>
</ul>
These skilled nurses speak many languages and can help you by phone. And don&rsquo;t worry! Your conversation is private and secure. 
 
Call 1-866-422-2729 to speak to a nurse.
Your Primary Care Provider (PCP)
If you need to see a doctor, always start with your PCP. As you build a relationship with your PCP, they&rsquo;ll get to know your health history and can give you the personalized care you need. You can benefit from accurate care and treatment and lower out-of-pocket costs.
See your PCP for:
<ul>
 <li>A scheduled visit for a non-emergency issue</li>
 <li>Minor illnesses</li>
 <li>Minor injuries</li>
 <li>Treatment of a disease</li>
 <li>Routine care and lab tests</li>
 <li>Preventive care like flu shots and your annual checkup</li>
</ul>
BlueCare Anywhere&nbsp; 
 
From medical to mental health, connect with a provider 24/7 with BlueCare Anywhere.
If you don&rsquo;t have a regular doctor, or if your primary care provider isn&rsquo;t available, you can visit with a board-certified doctor in the privacy and comfort of home, anytime 24/7. See a doctor, counselor, or psychiatrist from your phone, computer, or tablet. So you can get the care you need&mdash;from wherever you are. Plus, BlueCare Anywhere visits often cost less than an urgent care visit.
Visit with a doctor, counselor, or psychiatrist for help with: 
<ul>
 <li>Cold, flu, fever</li>
 <li>Cough, bronchitis</li>
 <li>Diarrhea, vomiting</li>
 <li>Headache</li>
 <li>Pink eye</li>
 <li>Rashes</li>
 <li>Insomnia</li>
 <li>Anxiety</li>
 <li>Depression</li>
</ul>
Download the BlueCare Anywhere app or visit <a href="https://bluecareanywhereaz.com/landing.htm" target="_blank">BlueCareAnywhereAZ.com</a> to get started. 
 
Urgent Care Center or Emergency Room
If you have a serious medical issue that can&rsquo;t wait, go to an urgent care center or emergency room, which are your most expensive options for care. If you have a life-threatening situation, dial 911 immediately.
Anytime access to your account
To check out all the services and extras in your plan, log in to your MyBlue? account at <a href="https://www.azblue.com/account-management/bluenet-online" target="_blank">azblue.com/MyBlue</a>. If you have any questions call the number on your member ID card, we&rsquo;re here Monday through Friday, 8 a.m. to 4:30 p.m.

Know your options to get the right care every time