Get the facts. Protect your health.
Blue Cross® Blue Shield® of Arizona (BCBSAZ) is here for your health—during the COVID-19 outbreak and beyond. This special section of our website has updated benefit information for members, helpful links and resources, and a collection of articles to help you navigate life in uncertain times.
BCBSAZ Member Coverage Updates
COVID-19 Testing—No cost share
BCBSAZ is waiving your copay or co-insurance for COVID-19 diagnostic testing. You’ll pay $0 for tests that:
- Have approval or emergency use approval from the FDA;
- Are ordered by a physician (MD/DO), nurse practitioner, or physician’s assistant; and
- Performed according to guidelines from the Centers for Disease Control and Prevention.
COVID-19 Testing and Treatment—No prior authorization required
BCBSAZ is waiving prior authorization (precertification) for diagnostic tests and covered treatment services that are medically necessary and consistent with CDC guidance for members who have been diagnosed with COVID-19.
Treatment related to COVID-19—No cost share for in-network treatment through May 2020
BCBSAZ is waiving all copays, co-insurance, and other cost-sharing related to COVID-19 treatment from in-network providers through May 2020.
This means you will pay $0 out of pocket should you or a family member covered under your BCBSAZ plan need treatment for COVID-19.
Tip! Some employer groups may have chosen different benefits. If you have coverage through your employer, we suggest checking with your HR department about costs related to any COVID-19 treatment.
One test per member is covered with no cost share or preauthorization when the test:
- Has approval or emergency use approval from the FDA;
- Ordered by a physician (MD/DO), nurse practitioner, or physician assistant; and
- Conducted at a lab or other site of service that is covered by a clinical laboratory improvement amendments (CLIA) certificate. At-home tests are not covered.
The benefit of repeat testing has not been established which is why we have the one test limit, unless there is a compelling medical reason.
What's covered
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COVID-19 Testing
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No cost share
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COVID-19 testing is a covered benefit with all of our medical plans. What’s new is that members won’t have a copay or co-insurance for COVID-19 diagnostic testing. Testing must be ordered by a physician (MD/DO), nurse practitioner, physician assistant, or authorized pharmacist and performed according to guidelines from the Centers for Disease Control and Prevention (CDC).
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COVID-19 Testing & Treatment
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No prior authorization required
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BCBSAZ is waiving prior authorization (precertification) for diagnostic tests and covered treatment services that are medically necessary and consistent with CDC guidance for members who have been diagnosed with COVID-19.
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COVID-19 Treatment
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No cost share for in-network services
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BCBSAZ is waiving all copays, co-insurance, and other cost-sharing related to COVID-19 treatment from in-network providers.
This means you will pay $0 out of pocket should you or a family member covered under your BCBSAZ plan need treatment for COVID-19.
Note: if your plan has a deductible, the $0 copay/coinsurance applies even if you haven’t yet met the deductible amount.
Tip! Some employer groups may have chosen different benefits. If you have coverage through your employer, we suggest checking with your HR department about costs related to any COVID-19 treatment.
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Antibody Testing
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No cost share
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Covered with no cost share or preauthorization when the test is:
- FDA-approved or has received emergency use approval (EUA) from the FDA;
- Ordered by a physician (MD/DO), nurse practitioner, physician assistant, or authorized pharmacist; and
- Conducted at a qualified lab. At-home tests are covered with a provider’s order.
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PLAN-SPECIFIC UPDATES
Learn about increased access to prescription medication to protect your health.
Increased Access to Telemedicine for all Members
You have coverage for telemedicine. By telemedicine, we are talking about telemedicine, telehealth, and tele-dentistry.
A telemedicine visit is a virtual doctor’s visit that happens using your computer, tablet, or mobile device.
It’s a good way to get non-emergency care and reduce your exposure to COVID-19.
PLAN-SPECIFIC UPDATES
Learn how to access telemedicine for your plan.
Navigating Life & COVID-19
As life changes fast in the fight against COVID-19, BCBSAZ is here for you. Check out these resources to help you find new ways forward. We’re adding updates regularly.
Emotional Support
To help Arizonans better manage stress and anxiety, we are offering you a FREE subscription to the Unwinding Anxiety program now through 8/31/20. No payment information is required—just sign up, download, and go.
Here for your health
As we closely monitor the situation and review the data daily, we will update this page to help you protect your health.
BCBSAZ members may call the phone number on the back of their ID card with any questions about their coverage.
