MyBlue offers online tools, resources and services for Blue Cross Blue Shield of Arizona Members, contracted brokers/consultants, healthcare professionals, and group benefit administrators. 24/7 online access to account transactions and other useful resources, help to ensure that your account information is available to you any time of the day or night.
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Messages from BCBSAZ CMO and CEO (03/03/21) BCBSAZ emergency measures at a glance (04/06/21)
Slides (04/06/21)
To receive and deliver COVID-19 vaccines, you must be approved by Arizona Department of Health Services (ADHS) through their provider onboarding process. Blue Cross® Blue Shield® of Arizona (BCBSAZ) and most of our self-funded employers will cover the cost of administering the vaccine, with no member cost share and no prior authorization, for the duration of the public health emergency
See details: Overcoming COVID-19 vaccine hesitancy (01/06/2021) COVID-19 vaccines – What you need to know (12/15/2020) Become an approved COVID-19 vaccine administrator (12/11/2020) Encourage patients to mask up and get a seasonal flu shot (09/2020)
Some examples of how we’ve partnered with state and local leaders include: • Helping to facilitate testing • Offering funding for needed supplies • Contributing to food banks and other community resources to support essential services • Assisting state leadership in creating multiple, highly efficient COVID-19 vaccination clinic sites
Virtual services have become an important part of a coordinated response to the coronavirus pandemic. BCBSAZ has expanded this coverage and in many cases is waiving member cost share.
See updates: Tele-everything – BCBSAZ Quick Reference Guide (03/05/21)
The BCBSAZ Care Management program provides support to high-risk and critically ill patients who could benefit from enhanced care coordination.
See details and referral information: BCBSAZ offers support for members at high risk for severe COVID-19 illness (04/01/20)
BCBSAZ is taking steps to protect the safety and well-being of its members.
See details: COVID-19 updates and support for members
Provider resources
Vaccine provider onboard form Response overview page Healthcare Provider page Provider hotline for COVID-19 testing and patient guidance: 1-844-652-8201 (AZ Poison Control)
Clinical Guidance for COVID-19 treatment Coding and Reporting Guidelines (April 1 through September 30, 2020) COVID-19 Healthcare Professionals page COVID-19 Healthcare Facilities page COVID-19 Laboratories page
COVID-19 CPT vaccine and immunization codes COVID-19 CPT coding and guidance AMA coding advice for the COVID-19 emergency AMA quick guide to telemedicine policy, coding and payment
COVID-19 Benefit Updates page
CMS Coding for COVID-19 vaccines CMS Payment allowances for COVID-19 vaccine administration CMS Medicare Telemedicine Fact Sheet for providers AHCCCS Telehealth Services information
COVID-19 Resources for Dentists page (includes practice management resources) COVID-19 Coding and Billing – Interim Guidance (includes information on teledentistry)
COVID-19 Updates page
COVID-19 Pandemic page
