Offering cash-flow relief for network providers

We have developed a voluntary financial assistance program for PCMH primary care providers (PCPs) whose businesses have been impacted by the COVID-19 pandemic.

PCMH Quality Incentive Prepayment Program: This program is for PCPs participating in the BCBSAZ Patient Centered Medical Home (PCMH) Program. We’re offering these providers an advance on the annual PCMH quality incentive payment. See below for a news release about this program. To apply, contact your provider relations coordinator or email PCMHprogram@azblue.com.

See news release
BCBSAZ prepayment program for PCPs (news release 05/04/20)

Making temporary changes in pre-service review requirements

BCBSAZ is temporarily adjusting certain pre-service review requirements. Our extended approval windows optimize flexibility and ease of scheduling for previously postponed non-essential surgical procedures.

See updates:
BCBSAZ supports ADHS-exempted providers as they resume elective surgeries (05/06/20)
Pre-service review waiver ends 4/26 for post-acute care facility admissions (04/22/20)
Temporary changes in pre-service review requirements (04/09/20)

Provider preparedness

Arizona’s emergency response to the COVID-19 outbreak includes executive orders and resources to help combat the spread of the virus. To support providers, ADHS has created a provider resources page.

See updates:
COVID-19: BCBSAZ expands support for affected members (03/17/20)

Supporting our community

Some examples of how we’re partnering with state and local leaders include helping to facilitate testing, offering funding for needed supplies, and contributing to food banks and other community resources to support essential services.