MyBlue offers online tools, resources and services for Blue Cross Blue Shield of Arizona Members, contracted brokers/consultants, healthcare professionals, and group benefit administrators. 24/7 online access to account transactions and other useful resources, help to ensure that your account information is available to you any time of the day or night.
Update on BCBSAZ emergency measures (07/29/20)
Webinar Slides (07/29/20)
Blue Cross® Blue Shield® of Arizona (BCBSAZ) has developed two voluntary financial assistance programs for providers whose businesses have been impacted by the COVID-19 pandemic.
See news release and program information:
BCBSAZ Claim Payment Advance Program for physicians and hospitals (news release 06/01/20)
BCBSAZ prepayment program for PCPs (news release 05/04/20)
BCBSAZ Claim Payment Advance Program – provider information
BCBSAZ Claim Payment Advance Program – application form – hospitals
BCBSAZ Claim Payment Advance Program – application form – physicians
Virtual services have become an important part of a coordinated response to the coronavirus pandemic. BCBSAZ has expanded this coverage and in many cases is waiving member cost share.
Tele-everything – BCBSAZ Quick Reference Guide (07/29/20)
The BCBSAZ Care Management program provides support to high-risk and critically ill patients who could benefit from enhanced care coordination.
See details and referral information:
BCBSAZ offers support for members at high risk for severe COVID-19 illness (04/01/20)
BCBSAZ is taking steps to protect the safety and well-being of its members.
COVID-19 updates and support for members
Some examples of how we’re partnering with state and local leaders include helping to facilitate testing, offering funding for needed supplies, and contributing to food banks and other community resources to support essential services.
Response overview page
Healthcare Provider page
Provider hotline for COVID-19 testing and patient guidance: 1-844-652-8201 (AZ Poison Control)
Clinical Guidance for COVID-19 treatment
Coding and Reporting Guidelines (April 1 through September 30, 2020)
COVID-19 Healthcare Professionals page
COVID-19 Healthcare Facilities page
COVID-19 Laboratories page
AMA coding advice for the COVID-19 emergency
AMA quick guide to telemedicine policy, coding and payment
COVID-19 Benefit Updates page
COVID-19 Preparedness, Planning, and Response page (HHS.gov)
CMS Medicare Telemedicine Fact Sheet for providers
AHCCCS Telehealth Services information
COVID-19 Resources for Dentists page (includes practice management resources)
COVID-19 Coding and Billing – Interim Guidance (includes information on teledentistry)
COVID-19 Updates page
COVID-19 Updates page
COVID-19 Pandemic page