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BCBSAZ COVID-19 response strategies

BCBSAZ emergency measures at a glance  (08/12/21)

Preservice review waiver has been reinstated for post-acute care admissions

Blue Cross® Blue Shield® of Arizona (BCBSAZ) has reinstated the preservice review waiver for post-acute care admissions, effective August 12, 2021, until further notice. We’re also continuing all mandatory waivers required by CMS, the Federal Employee Program® (FEP®), and executive orders – see current list. Notification or prior authorization is still required for acute care hospitalizations, except for transfers facilitated through the ADHS Arizona Surge Line.

See details:
Current COVID-19 waivers (08/12/21)
Many BCBSAZ COVID-19 waivers to end May 31 (04/06/21)

COVID-19 vaccines

BCBSAZ is now covering a third dose of the COVID-19 vaccines (Pfizer and Moderna) for immunocompromised individuals, as defined by the CDC. At this time, the only FDA-authorized emergency use of a third dose is for the immunocompromised population. See details in our August 25 notice. BCBSAZ and most of our self-funded employers are covering the cost of administering the vaccine, with no member cost share and no prior authorization, for the duration of the public health emergency.

See details:
BCBSAZ now covering third COVID-19 dose for the immunocompromised (08/25/2021)
Overcoming COVID-19 vaccine hesitancy (01/06/2021)
COVID-19 vaccines – What you need to know (12/15/2020)
Become an approved COVID-19 vaccine administrator (12/11/2020)

Supporting our community

Community Support

Some examples of how we’ve partnered with state and local leaders include:

  •  Helping to facilitate testing

  •  Offering funding for needed supplies

  •  Contributing to food banks and other community resources to support essential services

  •  Assisting state leadership in creating multiple, highly efficient COVID-19 vaccination clinic sites

Mitigating exposure through virtual services

Virtual services have become an important part of a coordinated response to the coronavirus pandemic. BCBSAZ has expanded this coverage and in many cases is waiving member cost share.

See updates:
Tele-everything – BCBSAZ Quick Reference Guide (03/05/21)

Supporting high-risk members with care management

The BCBSAZ Care Management program provides support to high-risk and critically ill patients who could benefit from enhanced care coordination.

See details and referral information:
BCBSAZ offers support for members at high risk for severe COVID-19 illness (04/01/20)

Protecting our members

BCBSAZ is taking steps to protect the safety and well-being of its members.

See details:
COVID-19 updates and support for members

Provider resources

Vaccine provider onboard form
Response overview page
Healthcare Provider page
Provider hotline for COVID-19 testing and patient guidance: 1-844-652-8201 (AZ Poison Control)

COVID-19 Benefit Updates page

COVID-19 Resources for Dentists page (includes practice management resources)
COVID-19 Coding and Billing – Interim Guidance (includes information on teledentistry)

COVID-19 Updates page

COVID-19 Pandemic page