Female on computer

My BluePrintSM

My BluePrint is an online health assessment tool available to members. The assessment asks members a series of questions about their physical, emotional, social, financial, and spiritual well-being. Member receive a well-being score and suggested steps they can take to support and improve it. It’s a great way for members to look at their health and overall quality of life, and what they can do to improve it.

Young man on phone

Health Coaching*

The program includes one-on-one health support and guidance from a health coach. A coach helps members set goals and learn what it takes to maintain healthy habits. The program supports members as they make lifestyle changes to reach their goals.

*Health Coaching is not available for Medicare supplement members nor FEP members. Availability of services and programs may vary. Certain programs, such as Health Coaching, have eligibility requirements.

Female measuring herself

Healthy Living Programs*

The Healthy Living Programs offer online resources and tools to help members manage chronic health conditions, take charge of their personal and family health, and understand ways to live healthy.

* Program provided by an independent company contracted with BCBSAZ to provide specific services to Blue members.

Male and pregnant female

HealthyBlue Beginnings*

This maternity support program offers:

  • Preconception education, counseling and a free pregnancy kit
  • Access to a maternity nurse toll-free telephone support line, 24/7
  • A comprehensive book to guide a member through pregnancy
  • Dedicated maternity nurses to provide support to a member diagnosed with a high risk pregnancy
  • Telephone support line available until a members’ baby is six weeks old
  • Log in to azblue.com/MyBlue and click on “Health and Wellness” to visit the HealthyBlue Beginnings website
  • Visit HealthyBlue Beginnings website

*HealthyBlue Beginnings is available to members of fully insured and most Administrative Service Contract (self-funded) large group employer plans.

Man sitting on bench viewing his laptop

HealthyBlue® Online*

Provides members with health related tools, resources and services. The interactive website includes tools or programs such as:

  • Personal HealthyBlue Home Page
  • Pregnancy Center
  • Hospital Quality Comparison Tool
  • Virtual Coaching
  • Health Recommendations

*Availability of services and programs will vary. Not all programs may be available to all members. Certain programs have eligibility requirements. BCBSAZ members should always consult with their physician or health care provider regarding medical care or treatment as recommendations, advice, services or online resources are not a substitute for the advice, opinion or recommendation of a member’s physician or health care provider. Services or treatment options may not be covered under BCBSAZ benefit plans. Certain services are provided by an independent third party contracted with BCBSAZ to provide health enhancement services to BCBSAZ members.

Blue365 - because health is a big deal

Blue365® Discounts*

Members can take advantage of exclusive deals with savings from top health and wellness brands. Discounts are offered on weight-loss programs, health and fitness clubs, healthy travel experiences, and so much more.

Blue365 offers savings on items that members may purchase directly from independent vendors.

*Discounted services and/or products are provided by independent contractors who are solely responsible for services and/or products provided to eligible members. These contractors do not provide BCBSAZ products or services.

Team of doctors

Chronic Condition Management (aka Disease Management)*

One out of every five members has at least one chronic health condition such as diabetes, congestive heart failure, hypertension, or COPD – and many members have more than one. If left untreated, these can escalate into greater health risks.

Members with a chronic condition have programs and resources available to help them better manage their condition. These programs provide the support they need – when they need it – at no additional cost to them.

Female doctor in office

Nurse On Call*

A telephone triage service available to members. Members can speak directly with a registered nurse who can answer questions and help them make an informed healthcare decision. The service is available 24/7/365 in English, Spanish and over 140 other languages (via translated services). 

* Nurse On Call  Nurse On Call is available to eligible members. Members under age 18 must obtain parental consent prior to using the services. Services and treatment options presented may not be covered under your BCBSAZ benefit plan. Please review your benefits or contact BCBSAZ at 602-864-4400 or 1-800-232-2345 prior to receiving non-emergent services. Certain services are provided by an independent third party contracted with BCBSAZ to provide health enhancement services to BCBSAZ members.

Female technician with file

Care Management*

Whether our members need to manage a chronic condition, transition home from a hospital stay, or require special care related to transplant surgery, we have programs and services to meet them wherever they are on their healthcare journey. By helping members better manage their health, they are able to manage their daily activities, be productive at work, and reduce their healthcare costs.

* Availability of services and programs will vary. Some programs may not be available to all members.

Female doctor putting bandaid on a woman's arm

Other Services

  • In addition to a personal physician, flu and pneumonia shots may also be available to eligible members at sites contracted with BCBSAZ as network providers. Coverage is subject to a member’s benefit plan.
  • Mobile On-Site Mammography (MOM), a BCBSAZ contracted network provider, offers screening mammograms at various community locations to BCBSAZ female members age 35 and older. Some restrictions apply. Members should contact BCBSAZ at the number on the back of your insurance ID card for details. Coverage is subject to a member’s benefit plan.