Claims and Remits

In addition to claim status and online remit tools, we offer resources to help you understand requirements for claim submission, coding, and pricing.

Claim Adjustments-Provider Operating Guide Section 19 19 Claim Submission Provider Operating Guide Claim submission

You can submit claim electronically via the Availity Essentials™ Portal at “Claims & Payments > Claims > Claims & Encounters”
Claim Submission Guidelines (AZ Blue Provider Operating Guide Section 19)
HIPAA Transaction Standard-AZ Blue Companion Guide

Claim adjustment

You can submit claim adjustments electronically via the Availity Essentials Portal
Note: Go to “Claims & Payments > Claims > Claims & Encounters.” In the Claim Information section, under Frequency Type, select 7-Replacement of Prior Claim. Then enter the original claim number. Continue to complete the form to mimic the original claim with the exception of the information being corrected.
Claim Adjustments – Excerpt from AZ Blue Provider Operating Guide
Electronic Claim Adjustments Guide

Correcting a provider NPI

If you are correcting a provider NPI, please use our corrected claim form and include medical record documentation verifying the rendering provider.

AZ Blue Plans
FEP Plans
BlueCard (Out-of-Area) Plans

ACA StandardHealth with Health Choice Plan (prefix IAZ)



Medicare Advantage Plans (prefix M2K)

For plans administered by AZ Blue: Availity Essentials Portal

Other plan administrators:
Arizona Priority Care (AZPC)
Optum Health Network Arizona (OHNAZ)


Corporate Health Services (CHS) Group Plans (no prefix)

Contact the third-party administrator (TPA) named on the member ID card or use our search tool to find the TPA contact information:
Restricted Content   CHS Group - TPA Information Finder 

BlueDentalSM Stand-Alone Plans (prefix 99D)

Restricted Content

 Access this content via the Availity Essentials portal (AZ Blue Payer Space).

AZ Blue Plans
Federal Employee Program® (FEP®) Plans
BlueCard® (Out-of-Area) Plans
Medicare Advantage Plans

ACA StandardHealth with Health Choice Plan (prefix IAZ)


Corporate Health Services (CHS) Group Plans (no prefix)

Contact the third-party administrator (TPA) named on the member ID card or use our search tool to find the TPA contact information:
Restricted Content   CHS Group - TPA Information Finder 

BlueDental Stand-Alone Plans (prefix 99D)

Restricted Content

 Access this content via the Availity Essentials portal (AZ Blue Payer Space).

2026 August (Excel)
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2026 January (Excel)
2024 March (Excel)
2024 January (Excel)
2025 July (Excel)
2025 June (Excel)  
2025 May (Excel)  
2025 April (Excel)  
2025 March (Excel)  
2025 January (Excel)  

Restricted Content

 Access this content via the Availity Essentials portal (AZ Blue Payer Space).

Additional Resources