Claims and Remits
In addition to claim status and online remit tools, we offer resources to help you understand requirements for claim submission, coding, and pricing.
You can submit claim electronically via the Availity Essentials™ Portal at “Claims & Payments > Claims > Claims & Encounters”
Claim Submission Guidelines (AZ Blue Provider Operating Guide Section 19)
HIPAA Transaction Standard-AZ Blue Companion Guide
You can submit claim adjustments electronically via the Availity Essentials Portal
Note: Go to “Claims & Payments > Claims > Claims & Encounters.” In the Claim Information section, under Frequency Type, select 7-Replacement of Prior Claim. Then enter the original claim number. Continue to complete the form to mimic the original claim with the exception of the information being corrected.
Claim Adjustments – Excerpt from AZ Blue Provider Operating Guide
Electronic Claim Adjustments Guide
If you are correcting a provider NPI, please use our corrected claim form and include medical record documentation verifying the rendering provider.
AZ Blue Plans | |
ACA StandardHealth with Health Choice Plan (prefix IAZ) | |
Medicare Advantage Plans (prefix M2K) | For plans administered by AZ Blue: Availity Essentials Portal Other plan administrators: |
Corporate Health Services (CHS) Group Plans (no prefix) | Contact the third-party administrator (TPA) named on the member ID card or use our search tool to find the TPA contact information:
CHS Group - TPA Information Finder |
BlueDentalSM Stand-Alone Plans (prefix 99D) |
AZ Blue Plans | |
ACA StandardHealth with Health Choice Plan (prefix IAZ) | |
Corporate Health Services (CHS) Group Plans (no prefix) | Contact the third-party administrator (TPA) named on the member ID card or use our search tool to find the TPA contact information:
CHS Group - TPA Information Finder |
BlueDental Stand-Alone Plans (prefix 99D) |
Claim Coding Resources (PDF)
Clear Claim Connection (C3) User Guide (PDF)
Clear Claim Connection (C3) Transparency Tool
Claim Coding-AZ Blue Provider Operating Guide Section 18 (PDF)
Code Edit Guidelines (PDF)
Outpatient Coding Guide (select edition below)
2026 September- Current (Excel) | 2024 December (Excel) |
2026 August (Excel) | 2024 October (Excel) |
2026 July (Excel) | 2024 September (Excel) |
2026 June (Excel) | 2024 July (Excel) |
2026 March (Excel)
| 2024 May (Excel) |
2026 February (Excel)
| 2024 April (Excel) |
2026 January (Excel) | 2024 March (Excel) |
2025 December (Excel) | 2024 February (Excel) |
2025 October (Excel) | 2024 January (Excel) |
2025 September (Excel) | |
2025 July (Excel)
| |
2025 June (Excel) | |
2025 May (Excel)
| |
2025 April (Excel)
| |
2025 March (Excel)
| |
2025 January (Excel) |
Claim Pricing (AZ Blue Provider Operating Guide Section 20)