About the HealthyBlue Program

To support providers to deliver effective care coordination, BCBSAZ offers an integrated program of health and wellness tools called HealthyBlue. This program consists of resources and services geared toward educating, engaging and empowering members to make healthier lifestyle choices.

See below for specific information about the various program components.

Please note: Not all HealthyBlue services are available to all members. Available services will depend on the member’s benefit plan type and personal circumstances. Some services are provided through independent contractors.

Female at laptop eating fruits

My BluePrint℠ Wellbeing Assessment

This online assessment tool is available to all members and consists of a series of questions covering five areas of wellbeing: physical, emotional, social, financial, and meaning of life. The assessment report is generated automatically online and includes an overall wellness score along with specific indicators of healthcare risks and simple steps to reduce risk.

The assessment requires some health measurements from the past six months. This includes current height, weight, blood pressure, and from recent lab work: total cholesterol, HDL, and fasting blood glucose. Download a fillable PDF of the medical data required to enter into the assessment.

Man sitting on bench viewing his laptop

HealthyBlue™ Online*

Provides members with health related tools, resources and services. The interactive website includes tools or programs such as:

  • Personal HealthyBlue Resource Center
  • Health Recommendations
  • Patient Education Library
  • Drug Encyclopedia
  • Care Reminders
  • Nurse On Call
  • Hospital Quality Comparison Tool

*Availability of services and programs will vary. Not all programs may be available to all members. Certain programs have eligibility requirements. Blue Cross Blue Shield of Arizona members should always consult with their physician or health care provider regarding medical care or treatment as recommendations, advice, services or online resources are not a substitute for the advice, opinion or recommendation of a member’s physician or health care provider. Services or treatment options may not be covered under BCBSAZ benefit plans. Certain services are provided by an independent third party contracted with BCBSAZ to provide health enhancement services to BCBSAZ members.

Two females walking in a park

Walker Tracker®

The program allows participants to track their steps and activities and set personal wellness goals online. Program participation is open to members of BCBSAZ employer group benefit plans. The website includes tips and resources to help participants stay motivated so they can reach their personal fitness goals.

*Availability of services and programs will vary. Some programs may not be available to all members.

Female doctor in office

Nurse On Call*

Accessible 24/7/365 in English, Spanish and over 140 other languages (via translated services), the Nurse On Call service is available at no cost to all BCBSAZ-enrolled members.

*Nurse On Call is available to eligible members. Members under age 18 must obtain parental consent prior to using the services. Services and treatment options presented may not be covered under the member’s BCBSAZ benefit plan. Members should review benefits or contact BCBSAZ at (602) 864-4400 or (800) 232-2345 prior to receiving non-emergent services. Certain services are provided by an independent third party contracted with BCBSAZ to provide health enhancement services to BCBSAZ members.

Female technician with file

Care Management*

The Care Management program offers support to members faced with a catastrophic medical event or diagnosis. Services are voluntary and include one-on-one telephonic communication with a care manager. Services also include assistance with understanding health plan benefits.

* Availability of services and programs will vary. Some programs may not be available to all members.

Blue365 - because health is a big deal

Blue365® Discounts*

The Blue365 Discounts program, available through the Blue Cross Blue Shield Association, offers deals designed to help BCBS members live a healthier life. Members have access to discounts on a broad range of products and services that are purchased directly from independent vendors.

For more information, download the member brochure or visit the Blue365 website.

*Discounted services and/or products are provided by independent contractors who are solely responsible for services and/or products provided to eligible members. These contractors do not provide BCBSAZ products or services.

Female doctor putting bandaid on a woman's arm

Other Services

  • Flu and pneumonia shots may be available to eligible members at community sites through BCBSAZ-contracted providers. Coverage is subject to the member’s benefit plan.
  • Mobile On-Site Mammography (MOM), a BCBSAZ-contracted network provider, offers screening mammograms at various community locations to BCBSAZ-insured female members age 30 and older. Some eligibility criteria may apply. Coverage is subject to the member’s benefit plan.
Female measuring herself

Virtual Coaching*

These online health improvement programs offer information and tools covering health conditions and diseases, personal and family health, and healthy living.

*Program provided by an independent company contracted with BCBSAZ to provide specific services to Blue members.

Young man on phone

Lifestyle Coaching*

The program offers an assigned health coach who will provide a member with support in achieving their health goals through lifestyle and behavior changes. The program includes one-on-one health support and guidance with setting goals and learning to maintain healthy habits.

*Lifestyle Coaching is not available for Medicare supplement members, FEP members, or individual or small group members. Availability of services and programs may vary. Certain programs, such as Lifestyle Coaching, have eligibility requirements.

Team of doctors

Disease Management*

The Disease Management Program offers support to members diagnosed with certain chronic conditions such as:

  • Asthma
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Congestive Heart Failure
  • Coronary Artery Disease
  • Diabetes

Device Monitoring of biometrics (e.g. blood glucose monitoring) for certain qualified members diagnosed with:

  • COPD
  • Diabetes
  • Heart Failure
  • Coronary Artery Disease

Care Alerts provided added education and build awareness of how best to manage a chronic condition regarding:

  • Prevention
  • Medication Adherence and Safety
  • Gaps in Care

* Availability of services and programs will vary. Some programs may not be available to all members.

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Male and pregnant female

HealthyBlue Beginnings*

This maternity support program offers:

  • Preconception education, counseling and a free pregnancy kit
  • Access to a maternity nurse toll-free telephone support line, 24/7
  • A comprehensive book to guide a member through pregnancy
  • Dedicated maternity nurses to provide support to a member diagnosed with a high risk pregnancy
  • Telephone support line available until a members’ baby is six weeks old
  • Visit the HealthyBlue Beginnings website

*HealthyBlue Beginnings is available to members of certain large employer groups.