Blue Cross Blue Shield of Arizona (BCBSAZ) encourages the use of electronic transactions in the standard HIPAA 5010 format. Electronic transactions and EFT/ERA delivery are reliable means of managing claims and being reimbursed quickly. However, if you experience something out of the ordinary or have any questions or concerns (e.g. funds or remits not received within four business days), please contact eSolutions at (602) 864-4844 or eSolutions@azblue.com
for prompt attention and resolution.