Total Health

Focus on the total health and well-being of your employees with a complete portfolio of products that includes medical, dental, disability, and life from AXA.* In addition, deeper discounts are available for employers with 51+ employees when combining medical plans with specialty solutions.

*AXA Group Life and Disability insurance products in the State of Arizona are issued by MONY America, which has sole responsibility for its insurance and claims-paying obligations for such products.

Female at laptop eating fruits

My BluePrintSM

This is the BCBSAZ online health assessment tool available to members. They can use it to get a report based on their responses to health-related questions.

Young man on phone


A health coach provides members support to help them achieve their health goals. Offered via phone or online, coaches address lifestyle and behavior changes for health improvement and chronic condition management. Online tools and resources are available to enable members to progress at their own pace.

*Lifestyle Coaching is not available for Medicare supplement members or FEP members. Availability of services and programs may vary. Certain coaching programs, have eligibility requirements. Programs are provided by an independent company who has contracted with BCBSAZ to provide specific services to Blue members.

Male and pregnant female

HealthyBlue Beginnings*

  • This maternity support program offers: preconception education, counseling, and a free pregnancy kit
  • Access to a maternity nurse toll-free telephone support line, 24/7
  • A comprehensive book to guide members through pregnancy
  • Dedicated maternity nurses to provide support to members diagnosed with a high-risk pregnancy
  • Telephone support line available until a member's baby is six weeks old
  • Visit HealthyBlue Beginnings website

*HealthyBlue Beginnings is available to members of fully insured and Administrative Service Contract large group employer plans.

Man sitting on bench viewing his laptop

HealthyBlue® Online*

The interactive HealthyBlue website provides members with health-related tools, resources, and services, such as:

  • Pregnancy Health Center
  • Food and Nutrition Center
  • Hospital Comparison Tool
  • Guide to Complementary & Alternative Medicine
  • Care Comparison® Tool

*Availability of services and programs will vary. Not all programs may be available to all members. Certain programs have eligibility requirements. Blue Cross Blue Shield of Arizona members should always consult with their physician or healthcare provider regarding medical care or treatment, as recommendations, advice, services, and online resources are not a substitute for the advice, opinion, or recommendation of their physician or healthcare provider. Services or treatment options may not be covered under BCBSAZ benefit plans. Certain services are provided by an independent third party contracted with BCBSAZ to provide health enhancement services to BCBSAZ members.

Blue365 - because health is a big deal

Blue365® Discounts*

Member can make the most of a wide range of discounts on national brands for fitness gear, wearables, gym memberships, healthy eating options and more.

Blue365 offers savings on items that members may purchase directly from independent vendors.

*Discounted services and/or products are provided by independent contractors who are solely responsible for services and/or products provided to eligible members. These contractors do not provide BCBSAZ products or services.

Team of doctors

Chronic Condition Management*

The Chronic Condition Management Program offers support to members diagnosed with:

  • Arthritis
  • Asthma
  • Chronic obstructive pulmonary disease (COPD)
  • Congestive heart failure
  • Coronary artery disease
  • Depression
  • Diabetes

Monitoring of biometrics (e.g. blood glucose) for certain qualified members diagnosed with:

  • COPD
  • Diabetes
  • Heart Failure

Care Alerts provide members education and build awareness of how best to manage their chronic condition Care Alerts focus on:

  • Prevention
  • Medication adherence and safety
  • Gaps in care

* Availability of services and programs will vary. Some programs may not be available to all members.

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Female doctor in office

Nurse On Call*

This telephone triage service is available to eligible members. They can speak directly with a registered nurse who can answer questions and help them make an informed healthcare decision. The service is available 24/7/365 in English, Spanish, and over 140 other languages (via translated services). 

*Nurse On Call is available to eligible members. Members under age 18 must obtain parental consent prior to using the services. Services and treatment options presented may not be covered under your BCBSAZ benefit plan. Please review your benefits or contact BCBSAZ at (602) 864-4400 or (800) 232-2345 prior to receiving non-emergent services. Certain services are provided by an independent third party contracted with BCBSAZ to provide health enhancement services to BCBSAZ members.

Female technician with file

Care Management*

The Care Management program offers support to members faced with a catastrophic medical event or diagnosis. Services are voluntary and include one-on-one telephonic communication with a care manager. Services also include assistance with understanding health plan benefits.

* Availability of services and programs will vary. Some programs may not be available to all members.

Female doctor putting bandaid on a woman's arm

Other Services

These services may also be available, depending on a member's benefit plan:

  • Flu and pneumonia shots
  • Mobile On-Site Mammography (MOM), at various community locations