You’ve got your plan. We’ll help you get started using it.

From understanding what’s on your card to finding providers and using health benefits, Blue is here to help you get to know your plan and how to use it.
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Getting Started with MyBlue

Now that you have a plan, the first step is setting up your portal.
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    1. Register for MyBlue

    Set up your account by selecting your member type and entering the information from your ID card.

    Once you have registered, log in to your account.

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    2. Review Your Dashboard

    Your dashboard has all of your plan info, recent claims, and progress toward deductibles. Members who do not get their insurance through their employer can also pay premiums from their dashboard. Your dashboard may have more or fewer features based on your plan.

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    3. Set Up Automatic Premium Payments*

    Paying your premium is now easier. Set up autopay by selecting Pay Premium on your dashboard. Follow the steps to connect your checking or saving's account and your premium will be auto-withdrawn at the end of each month.

    *Available to members who do not have plans through their employer.

Getting the Most From Your Plan

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    Education & Resources

    Learn how you can keep ahead of your health and avoid common diagnoses.
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    Insurance How-To’s

    From filing a claim to appeals and grievances, find common insurance how-to’s here.

5 Ways to Show You're an AZ Blue Member

The next time you make an appointment, seek care, or pick up your prescriptions, use any of these five ways to show you're an AZ Blue member.
Learn how to save your ID Card to your mobile wallet

Get to Know Your Insurance Card

You’ll use your card when scheduling medical appointments, filling out paperwork and making any claims. Here, we’ll break down the key areas of your card.
  • Member Name: Your name, or the name of the primary contract holder
  • Member ID: Your unique member ID.
  • Network Name: The network of providers for your coverage. You’ll use this network name when searching our Find a Doctor catalog.
  • Deductible & Coinsurance: Tells you your deductible amount and the percentage you are responsible for after reaching that deductible before your out-of-pocket maximum.
  • Copays (if applicable): Tells you your cost for standard care visits if your plan has copays associated.
  • Plan Type: Indicates if you have chosen a PPO or HMO plan.
  • Group Number: For those with employer-provided plans, this identifies the plan for medical professionals
  • Prescription Bin: Used to process pharmacy claims
  • Prescription co-pay: Identifies the amount you will pay for different tiers of drugs.
Sample ID card for Suite E AdvanceHealth HMO members.
Used in Member Guide

Getting Started With Care

You’re all set to start scheduling appointments. What’s first?
  • Find a Primary Care Physician

    Your primary care physician, or PCP, is your everyday doctor. PCPs can handle most routine care like yearly exams, helping you with minor illnesses, and determining when specialists need to be added to your care plan. For members with HMO plans, you’ll need to have a primary care physician referral to any specialists you wish to see. For members with PPO plans, you don’t need the referral, but primary care physicians can still help you find the right specialist care for your needs.
  • Types of Primary Care Physicians

    You can find in-network PCPs by logging into your portal and searching our Provider Network. The most common types of PCPs are:

    • General Practitioner
    • Family Practitioner
    • Internist/Internal Medicine

Need help choosing a plan?

Our team is here and ready to help you choose the right plan that fits your needs.