1935109-25 Medicare_Q3 Broker Newsletter_Sized_FINAL_Art5_960x565

Process Applications Faster!

Follow these quick tips to process your apps faster!

Use these five tips to make application processing easier:

  1. Double-check your info!
    • Watch for transposed numbers when entering dates, the Medicare Beneficiary Identifier (MBI), etc.
    • Enter the correct effective and signature dates.
  2. List the Primary Care Physician (PCP) name, not the Physician Assistant (PA).
    • Add the medical doctor who supervises the PA on the application.
    • Find the doctor in our provider directory here.
  3. Access Connecture through the AZ Blue Broker Portal.
    • Log in using your AZ Blue Medicare credentials and access Connecture through single sign-on. Having issues? See this guide for help Connecture Log In Guide.pdf.
    • Select Medicare Plan Tools, then choose Medicare Supplement Quote or View MAPD Plan.
    • Need help with login credentials? Contact our Broker Support team at the number below.
  4. Check application status quickly in the Broker Portal.
    • Medicare Advantage applications appear within 2-4 days of electronic submission. Paper applications may take longer, depending on fax or mail processing.
    • Medicare Supplement applications appear within 7-10 days of electronic submission. Paper applications may take longer, depending on fax or mail processing.
  5. Other helpful reminders:
    • Health Risk Assessment (HRA) must be submitted via Connecture.
    • Our provider network includes over 50 hospital systems including HonorHealth, Banner Health, Dignity, Tenet Health, Tucson Medical Center, and more. Check out our network guide for more details.