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Contact Us

Mail Claims or Correspondence To:

Blue Cross Blue Shield of Arizona
P.O. Box 2924
Phoenix, AZ 85062-2924

Mail Premium Payments To:

Blue Cross Blue Shield of Arizona
P.O. Box 52563
Phoenix, AZ 85072-2563


Business Hours

Monday - Friday, 8 a.m. - 4:30 p.m. MST


Sales Hours

Monday - Friday, 8 a.m. - 5 p.m. MST

Walk-In Customer Service Locations

Phoenix Customer Service Office
2444 W Las Palmaritas Dr.
Phoenix, AZ 85021
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Flagstaff Customer Service Office
1500 E. Cedar Avenue
Suite 56
Flagstaff, AZ 86004
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Chandler Customer Service Office
2121 W. Chandler Blvd.
Suite 115
Chandler, AZ 85224
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Tucson Customer Service Office
5285 E. Williams Circle
Suite 1000
Tucson, AZ 85711
Open in Google Maps

Phone Directory

Claims & Benefits

Phoenix
(602) 864-4400
(800) 232-2345

Tucson
(520) 745-1883
(800) 752-0193

Flagstaff
(928) 526-0232
(800) 423-6484

Asistencia en Español
(602) 864-4884
(800) 232-2345 ext. 4884


Federal Employee Program (FEP) Member

Phoenix
(602) 864-4102
(800) 345-7562

Premium Billing

Phoenix
(602) 864-4115

Member Concierge

(602) 864-4115

Technical Support

Phoenix
(602) 864-4844
(800) 650-5656