Account Access Levels

This table shows the permissions for each type of account access.
ACCESS LEVEL PAYMENTS CLAIMS DEPENDENT INFO COMMUNICATION PREFERENCES
Essential Access Manage Manage Restricted View Only
Family Access Manage Manage Manage View Only


  • Business_Finance_Individual_Employee_Person icon

    Essential Access

    Essential Access allows friends, family members or representatives to view your health information. If you have dependents on your account, their health information will not be included in the view.
  • Business_Finance_Group_Employees_People icon

    Family Access

    Family Access allows someone like a spouse, family member or representative full access to view the health data of you and your dependents under the age of 18.

Need to grant access?

Log in to your member portal to add a trusted person (like a family member, friend, or representative) to help manage your healthcare information.

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