1-800-322-8670

Provider Clinical Guidelines

Clinical Practice Guidelines and Recommendations

Medical Determination Criteria

BCBSAZ Health Choice’s clinical and medical management teams use national guidelines and resources when making medical determinations. The resources include, but are not limited to:

To obtain BCBSAZ Health Choice’s national and state recognized medical necessity criteria applied to behavioral health and medical decisions, please contact 1-800-322-8670 (TTY: 711).

For more information about care management at BCBSAZ Health Choice, please call:

BCBSAZ Health Choice
Toll- free: 800-322-8670
Maricopa County: 480-968-6866

NPS Banner Image Check Mark

Call Us

CRISIS HELP: 1-844-534-HOPE (4673) or Text 4HOPE (44673)
24/7 Nurse Advice Line: 1-888-267-9037
Call Us: 1-800-322-8670 (TTY:711)