1-800-322-8670

Provider Overview 

Our Philosophy

At BCBSAZ Health Choice, we are committed to a collaborative approach with physicians, hospitals and all other providers in the medical communities we serve.

Our team brings an open vision to Arizona. We believe that those who provide care should be the leaders in creating and constructing new, better and less invasive mechanisms for the delivery of the care they provide. We are provider-owned and we understand both the rewards and difficulties of managed care and health plan/provider relationships.

We believe our members deserve the highest quality medical care while being treated with both compassion and respect. Assisting you so that you can devote your time to providing quality patient care is one of our highest priorities. Our commitment to you is to support the doctor-patient relationship by streamlining the delivery of care.

Provider

What We Offer Our Physician Network

BCBSAZ Health Choice brings the expertise and road maps necessary to understand, participate in and maximize the value of the sweeping changes affecting the delivery of health care.

We offer real-time tools, technology and up-to-date information to our physicians and providers. We will assist and offer guidance to physicians and hospitals for the purpose of building partnerships, patient-centered medical homes and other entities that will maximize quality and reward performance.

How We Assist Your Practice

  • The BCBSAZ Health Choice Provider Portal is designed with you in mind. Included in this site, and accessed through a secure portal, is patient data such as claims history and prior authorizations.
  • We work closely with your team to streamline and expedite prior authorization by minimizing the number of procedures requiring prior authorization. Many of the items on our abbreviated prior authorization list ask for notification only.
  • Customer service is the fabric our organization. Our internal infrastructure is designed to provide your patients speedy access to customer service representatives and to expedite claims processing.

BCBSAZ Health Choice Provider Escalation

BCBSAZ Health Choice is committed to ensuring that you have an open line of communication with us at all times. Should you ever feel the need to escalate an issue, view the Provider Escalation Notice.

How to Become a Provider of BCBSAZ Health Choice

Becoming a contracted provider with BCBSAZ Health Choice is easy! Simply click on one of the forms below and follow the instructions.

Electronic Credentialing – AzAHP Practitioner Data Form
Credentialing Portal How To
Credentialing Portal FAQs

For additional information, visit the AHCCCS provider registration page or contact BCBSAZ Health Choice Network Services at 1-800-322-8670.

Provider Resources

Provider Resource Guide
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    Contact BCBSAZ Health Choice

    For information and assistance, call toll-free:
    1-800-322-8670.

    Medical Prior Authorization Fax:
    1-800-422-8120

    Pharmacy Prior Authorization Fax Line Fax:
    1-800-422-8130 

    Provider Portal:
    480-760-4651

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    Hours of Operation

    Provider Services
    Monday – Friday | 8 a.m. – 5 p.m.

    Claims
    Monday – Friday | 8 a.m. – 5 p.m.

    Member Services
    Monday – Friday | 8 a.m. – 5 p.m. (except holidays)

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Call Us

CRISIS HELP: 1-844-534-HOPE (4673) or Text 4HOPE (44673)
24/7 Nurse Advice Line: 1-888-267-9037
Call Us: 1-800-322-8670 (TTY:711)