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Relias Employment Services Competency Evaluation Webinar

Learn how to implement the AHCCCS Employment Workforce Competency Evaluation Tool, meet ACOM 447 requirements, and support staff competency validation for employment services.

September 2026

Relias, in collaboration with the Arizona Healthcare Workforce Development Alliance, is offering a webinar focused exclusively on the Employment Services Competency Evaluation Tool.

 To ensure compliance with ACOM Policy 447, Health Home providers must complete required staff competency evaluations and implement oversight processes to ensure evaluations are completed, documented, and maintained in accordance with policy requirements.

Register for the Employment Services Competency Evaluation Tool Webinar

Relias – in collaboration with the Arizona Healthcare Workforce Development Alliance is pleased to offer a webinar focused exclusively on the Employment Services Competency Evaluation Tool.

Date: September 23, 2026
Time: 2pm – 3:30pm, AZ Time
Location: Microsoft Teams
Click Here to Register

This session will provide a deeper dive into the tool, including staff applicability, evaluator assignments, observation requirements, scoring considerations, available resources, common challenges, and opportunities for live Q&A.

Health Home providers must complete the Relias Employment Services Competency Evaluation Tool for all applicable staff in accordance with policy requirements.
Intended Audience:

  • Agency Supervisors and Managers

  • Workforce Development and Training Leads

  • Relias Administrators and Supervisors

  • Staff responsible for assigning competency evaluations, managing permissions, assigning evaluators, and overseeing completion of the tool

AHCCCS Health Plans require Health Home providers to evaluate and attest to staff competency in the following areas:

  • Member Engagement

  • Accurate billing of Employment Services

  • Arizona Disability Benefits 101 (AZ DB101)

  • The Rehabilitation Services Administration/Vocational Rehabilitation (RSA/VR) Program

 The purpose of the Relias Employment Services Competency Evaluation Tool is to:

  • Ensure staff understand the importance of employment as a component of a member's recovery, self-sufficiency, and community integration.

  • Educate new and existing staff on available employment services and resources.

  • Verify staff knowledge and competency related to employment supports, benefits counseling resources, vocational rehabilitation services, and member engagement strategies.

  • Promote consistent delivery of employment-related services across Health Home providers.

  • Support provider compliance with ACOM 447 requirements regarding staff training and competency validation.

 For further information, please contact Vocational Services Administrator, Cynthia Ross, Cynthia.ross@azblue.com