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Protect Patient Privacy: Email Rules You Must Follow

Keeping patient information safe is critical. AHCCCS is seeing more unsecure emails, which can put patient data at risk.

What You Need to Do

Follow these simple steps when sending email:

  • Use encryption for any message with PHI
  • Double-check email addresses before sending
  • Share only the minimum needed information
  • Make sure staff are trained on secure email

Quick Tips

  • Use secure logins and access controls
  • Review email activity regularly
  • Delete PHI safely when no longer needed

Why It Matters

These steps help protect patients, reduce risk, and keep you HIPAA compliant.

Read the full AHCCCS notice