1-800-322-8670

Alerts

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    Holiday Closure Notice

    Member Services Holiday Schedule

    Date Holiday Blue Cross Blue Shield of Arizona Health Choice (Medicaid) Health Choice Pathway (HMO
    D-SNP)
    Thursday, November 27, 2025 Thanksgiving Day Closed Closed
    Friday, November 28, 2025 Day after Thanksgiving Closed Open

    Phone Numbers & Hours of Operation

    • Medicaid Member Services: 1-800-322-8670
      Hours: Monday–Friday, 8 a.m.–5 p.m.

    • D-SNP Member Services: 1-800-656-8991
      Hours: 7 days a week, 8 a.m.–8 p.m.

    If you have a medical concern, please contact our 24/7 Nurse Advice Line at 1-855-458-0622.
    If you or someone you know is experiencing a crisis, please call the Arizona Statewide Crisis Hotline at 1-844-534-HOPE (4673).
    If you have an emergency, please call 911.

    Happy Holidays!

    from your team at Blue Cross Blue Shield of Arizona Health Choice