Supplemental Benefits

2026 and 2027 Plan Year

$0 copay for $225 allowance every three months for Healthy Food and Produce.

For members with an eligible chronic condition, a quarterly allowance is loaded to the flex card to pay for approved healthy groceries.

To be eligible for this Special Supplemental Benefits for the Chronically Ill (SSBCI) benefit, you must have one of the following plan-approved chronic conditions: 

• Chronic alcohol use disorder and other substance use disorders (SUDs);

• Cardiovascular disorders;

• Chronic heart failure;

• Diabetes mellitus;

• Overweight, obesity, and metabolic syndrome;

• Chronic gastrointestinal disease;

• Chronic lung disorders;

• Chronic and disabling mental health conditions;

• Chronic conditions that impair vision, hearing (deafness), taste, touch, and smell;

• Conditions that require continued therapy services in order for individuals to maintain or retain functioning.

Not all members qualify. To be eligible, a member must be determined by the plan to have one or more medically complex chronic conditions, be at high risk of hospitalization or other adverse health outcomes, and require intensive care coordination. Unused allowance does not roll over to the next quarter. Allowance remaining at the end of the year does not carry over to the following plan year. 

2026 plan year: To place an order, check the card balance, view healthy food and produce items, search for eligible products, and find participating store locations, visit bcbs-az.thehelperbeesportal.com or call 1-888-454-1423, TTY: 711, Monday – Friday, 8 a.m. to 8 p.m. local AZ time.

2027 plan year: Starting January 1, 2027, members can check their balance, shop for eligible OTC items, view Healthy Rewards, and find participating retailers by visiting azblue.com/hcportal and selecting Flex Benefits & Healthy Rewards, or by calling 1-800-998-3181, TTY: 711, Monday through Friday, 8 a.m. to 11 p.m. ET. Unused OTC funds expire at the end of each quarter and do not roll over. Rewards earned during the 2027 plan year can be used through February 28, 2028. Any unused rewards will expire after that date.

2026 and 2027 Plan Year

Covered items include:

• Brand-name and generic OTC products, such as vitamins, pain relievers, toothpaste, cough drops, and more.

2026 plan year: To place an order, view the card balance, view all OTC items, search for eligible products, and find participating store locations, visit bcbs-az.thehelperbeesportal.com or call 1-888-454-1423, TTY: 711, Monday – Friday, 8 a.m. – 8 p.m. local AZ time.

Any remaining allowance at the end of the quarter will expire and does not roll over to the next month. Any unused allowance will not carry over to the next plan year.

2026 OTC Catalog
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2027 OTC Catalog - Coming Soon

2027 plan year: Starting January 1, 2027, members can check their balance, shop for eligible OTC items, view Healthy Rewards, and find participating retailers by visiting azblue.com/hcportal and selecting Flex Benefits & Healthy Rewards, or by calling 1-800-998-3181, TTY: 711, Monday through Friday, 8 a.m. to 11 p.m. ET. Unused OTC funds expire at the end of each quarter and do not roll over. Rewards earned during the 2027 plan year can be used through February 28, 2028. Any unused rewards will expire after that date.

$0 copay

• One Fluoride Treatment every year

• Two Oral Exams every year

• Two Prophylaxis (Cleanings) every year, once every 6 months

• Two Dental X-rays every year, which can consist of:

- Either bite-wing X-rays or

- One complete set—also known as a full-mouth (FMX) set or a panoramic X-ray. A complete set/panoramic X-ray is only permitted once every 36 months.

Comprehensive dental services including:

• Restorative services (i.e., crowns, fillings, bridge to replace one tooth)

• Endodontics services

• Periodontics services

• Oral and maxillofacial surgery including extractions services

• Dentures

- Covered once every five years

- Adjustments up to four per year

2026 and 2027 Plan Year

$0 copay

SilverSneakers can help you live a healthier, more active life through fitness and social connection. Activate your free online account at SilverSneakers.com to view your SilverSneakers Member ID number and explore everything SilverSneakers has to offer.

You are covered for a fitness benefit through SilverSneakers at participating locations,¹ where you can take classes² and use exercise equipment and other amenities, at no additional cost to you.
Enroll in as many locations as you like, at any time. You also have access to instructors who lead specially designed group exercise online classes, seven days a week with SilverSneakers LIVE.

Additionally, SilverSneakers Community gives you options to get active outside of traditional gyms at recreation centers, parks and other neighborhood locations. SilverSneakers also connects you to a support network and online resources through SilverSneakers On-Demand videos and the SilverSneakers GO mobile app.

For additional questions, go to SilverSneakers.com or call 1-888-423-4632 (TTY: 711) Monday through Friday, 8 a.m. to 8 p.m. ET. 

Always talk with your doctor before starting an exercise program.

1. Participating locations (“PL”) are not owned or operated by Tivity Health, Inc. or its affiliates. Use of PL facilities and amenities is limited to terms and conditions of PL basic membership. Facilities and amenities vary by PL. Inclusion of specific PLs is not guaranteed and PL participation may differ by health plan.
2. Membership includes SilverSneakers instructor-led group fitness classes. Some locations offer members additional classes. Classes vary by location.

SilverSneakers is a registered trademark of Tivity Health, Inc. © 2026 Tivity Health, Inc. All rights reserved. Trivity Health is an independent and separate company contracted with Health Choice Pathway to provide health and wellness services to its members.

2026 and 2027 Plan Year

$0 copay for hearing aid fitting/adjustments for one year

$0 copay for one hearing exam

From an engaging one-on-one dinner conversation to celebrating life’s milestones with loved ones, hearing plays a big role. Don’t miss the moments that matter most because of hearing loss. Check your hearing from the comfort of your couch using a computer, tablet, or smartphone and headphones with TruHearing’s free online hearing screening at TruHearing.com/BCBSAZ-DSNP-HS

Here at Health Choice Pathway (HMO D-SNP), we care about your well-being. That’s why we partner with TruHearing to offer you a hearing benefit that provides best-in-class hearing care and hearing aids. Your benefit covers an annual hearing exam at no cost and up to two TruHearing Advanced hearing aids every three years (one per ear) with $0 copayment per aid.  

Hearing aid purchase includes:

• 60-day trial period
• 1 year of follow-up visits for fitting and adjustments with the TruHearing provider
• 80 free batteries per non-rechargeable hearing aid (rechargeable styles are available at no additional cost)
• 3-year full manufacturer warranty

Visit TruHearing.com/how-it-works to learn more about getting started in a few easy steps.

1. Call TruHearing, and you’ll be paired with a dedicated Hearing Consultant
2. Your Hearing Consultant will schedule an appointment with a qualified provider near you
3. Your provider will conduct an exam and help you choose the right hearing aids, if needed

To schedule an appointment, call TruHearing at 1-833-723-1270 |TTY: 711

All content ©2026 TruHearing, Inc. All Rights Reserved. TruHearing® is a registered trademark of TruHearing, Inc. All other trademarks, product names, and company names are the property of their respective owners. Follow-up provider visits included for one year following hearing aid purchase. Free battery offer is not applicable to the purchase of rechargeable hearing aid models. Three-year warranty includes repairs and one-time loss and damage replacement. Hearing aid repairs and replacements are subject to provider and manufacturer fees. For questions regarding fees, contact a TruHearing Hearing Consultant. TruHearing is an independent and separate company contracted with Health Choice Pathway to provide hearing aid services to its members. 

2026 and 2027 Plan Year

Meal Benefit: Nutritious Meals Delivered to Support Your Health

If you’ve recently been discharged from a hospital or are managing a chronic health condition, you may qualify for up to 56 home-delivered meals per year—at no cost to you.These meals are designed to support your recovery and overall health, with options tailored to your dietary needs. You can choose from a variety of menus, including:

Who qualifies?

Post-Hospital Stay: You may receive 28 meals after each discharge from a hospital, skilled nursing facility, or inpatient rehab.

Chronic Condition Support: If you’re enrolled in our Care Management program and have a qualifying chronic condition, you may also receive 28 meals to help support lifestyle changes.

Eligible chronic conditions include:

• Chronic Obstructive Pulmonary Disease (COPD)
• Congestive Heart Failure (CHF)
• Diabetes (DM)

These meals help you stay nourished while focusing on your health.
If you think you may qualify, reach out to your Care Manager or Member Services at 1-800-656-8991, TTY: 711 to learn more.

2026 and 2027 Plan Year

Personal emergency response system (PERS), also known as medical alert systems, provide continuous in-home and mobile monitoring to aging and at-risk populations.

PERS allows members to call for assistance 24/7, whether at home or on the go.

• Members are immediately connected with professionally trained operators who quickly assess the nature of a call and coordinate appropriate assistance.
• A member experiencing a medical emergency presses a button to speak with an operator who immediately coordinates emergency dispatch.
• Coverage for one personal emergency response device.

To get started, call 1-800-979-9238, TTY: 711, 8 a.m. to 5 p.m., Monday through Friday or visit bcbsaz.connectamerica.com.

2026 and 2027 Plan Year

You receive up to 24 additional one-way transportation trips every calendar year. If you need transportation to and from plan-approved locations, including medical appointments, call 1-888-418-0903, TTY: 711, 24 hours a day, 7 days a week.

Please call 72 hours before your appointment to schedule transportation. If you have an urgent medical need, please call to arrange transportation. For emergency medical needs, please call 911.

Covered Services include:

                • Curb-to-curb service

                • Wheelchair-accessible vans upon request

                 • Each one-way trip must not exceed 50 miles.

                • A trip is considered one way, a round trip is considered two trips

Covered Services do not include:

                • Transportation by ambulance

2026 and 2027 Plan Year

Need help now? You can talk to a doctor on your phone, tablet, or computer – anytime, at no cost! No appointments. No waiting. Just quick care when you need it. Click here to connect through your member portal.

Not all medical conditions can be treated through virtual visits. 

2026 Plan Year: You receive a $350 allowance towards your choice of contacts and/or eyeglasses (lenses and frames).

2027 Plan Year: You receive a $250 allowance towards your choice of contacts and/or eyeglasses (lenses and frames).