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Take your plan on the go with the AZBlue Mobile app

Blue Cross Blue Shield of Arizona members can take helpful plan information with them wherever they go with the AZBlue Mobile app. Download the app today through the Google Play Store (Android™ devices) and App Store (Apple® devices)—just search for “AZBlue” and you’ll soon have instant access to helpful BCBSAZ plan information1:

  • My ID card – Email your member ID card easily to anyone, including your doctor’s office.
  • My Coverage Summary – See plan deductibles and your dependent list for medical and dental coverages.
  • My Deductible Tracker – A snapshot look at limits and amounts met for individual, family, in-network and out-of-network deductibles.
  • Urgent Care Locator – Find in-network urgent care providers quickly mapped by ZIP Code or current location2.
  • Symptom Checker3 – Use the Healthwise® Mobile Symptom Module to enter your symptoms and receive guidance on appropriate treatment options and urgency.
  • Health Encyclopedia3 – Use the Healthwise® Mobile Conditions and Wellness Module to research information on an extensive list of health conditions, including definitions, common symptoms, treatment options, and other helpful information.
  • Contact Us – Send an instant message or call us at the touch of a button.

The following devices are eligible to download the new AZBlue mobile app4:

  • Apple® devices (iPhone® 3G, iPhone® 3GS, iPhone® 4, iPhone® 4S, iPad®, iPod touch®
  • Android™ phones and tablets (OS version 1.5 and above)

BCBSAZ is committed to providing excellent customer service to members throughout Arizona. The AZBlue Mobile app is part of that tradition. Download the new AZBlue Mobile app today.

Google Play Apple iTunes
  • 1 Data charges may be imposed by your telecommunications carrier.
  • 2 Members should always dial 911 for emergency medical services.
  • 3 Healthwise is an independent company that has contracted with BCBSAZ for licensed use of the Symptom Checker and Health Encyclopedia on AZBlue mobile.
  • 4 Requires internet access.
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Nurse on Call: A Service Provided by Alere®

Sometimes health problems can happen at the most inconvenient times after work, late at night or on the weekend. Twenty-four hours a day, seven days a week, BCBSAZ-enrolled members can speak with experienced, registered nurses in English or Spanish by phone or online to access health information.

When members call, experienced registered nurses can:

  • Identify and evaluate symptoms
  • Provide information for an informed decision
  • Recommend next steps

About Alere®

Blue Cross Blue Shield of Arizona is contracted with Alere, an independent health management company, to provide BCBSAZ-enrolled members access to registered nurses and health information any time day or night.

Interactive Health Tools

Make informed decisions with innovative and interactive online health tools. Check symptoms, understand terms, learn about side effects and more.

Online Tools

  • Ask a Nurse
  • Up-to-date Health News
  • Online Health Videos
  • Searchable Healthwise Database
  • Interactive Health Guides
  • Symptom Guide
  • Common Conditions Guide

Ask a Nurse

Curious about a health issue? Try the Ask a Nurse online feature and get answers to your health questions.

Register for BlueNet to access Nurse On Call online To speak with a nurse 24/7, call (866) 4BCBSAZ or (866) 422-2729.

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