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Provider Education

Educational webinars and eLearning modules for BCBSAZ contracted providers are available free of charge. Blue Cross Blue Shield of Arizona offers these programs to continually improve communication and partnership with contracted providers.
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Provider Webinars

Our provider webinars are geared toward contracted providers wanting a basic introduction to doing business with BCBSAZ. They are designed for staff of newly contracted providers, new staff members of contracted providers, and others who want a refresher or have questions about a particular webinar topic. Facilitators do not address specific specialties and coding.

Webinars are facilitated by experienced BCBSAZ staff who have developed comprehensive expertise in the provider network arena. They answer questions during the webinar and follow up with participants as needed.

Upcoming webinars:

Eligibility and Benefits (Length: 60 minutes)
Thursday, April 21, 9-10am

Register Now

Topics include:

  • Checking important information on the member ID card
  • Online tools for eligibility and benefits
  • BCBSAZ precertification resources and tools
  • Coordination of benefits (COB) and limited waiver of restriction agreements
  • Three-month grace period for subsidized members
  • Patient experience – why it’s becoming more important

BCBSAZ Products, Networks and ID Cards (Length: 60 minutes)
Wednesday, August 3, 9-10am
Registration will be available at a later date.

Topics include:

  • Types of products and benefit plans
  • Overview of provider networks
  • BCBSAZ member ID alpha prefixes
  • Overview and samples of member ID cards
  • Provider portal resources
  • Q & A

Questions? Please contact:

Debbie Murphy
Phone: (602) 864-5754 or (800) 232-2345, ext. 5754
Fax: (602) 864-3110
Email: ProvNetRSVP@azblue.com


eLearning Modules

The eLearning library is perfect for contracted providers wanting to learn at their own pace, on their own schedule. Each module provides a downloadable PDF with embedded notes and tips. Additional modules will be available over time. Suggestions for new topics are welcome.

Available modules:

BCBSAZ Products, Networks and ID Cards

Details:

  • Types of products and benefit plans
  • Overview of provider networks
  • BCBSAZ member ID alpha prefixes
  • Overview and samples of member ID cards
  • Provider portal resources
Launch Now


Eligibility and Benefits

Details:

  • Are you in-network for the member’s plan?
  • Helpful online tools
  • Precertification resources
  • More tools
  • 3-Month Grace Period
  • Patient experience
Launch Now