BCBSAZ Member Coverage Updates

Temporary closure of Medicare Service Centers to prevent the spread of COVID-19

Social distancing is one of the most important things we can do to help stop the spread of coronavirus disease 2019 (COVID-19). It means putting physical space between people. That’s why many people are working from home, schools are closed, and big events canceled. For us, it means keeping all BCBSAZ walk-in centers closed for eight weeks as recommended by the Centers for Disease Control and Prevention (CDC).

Medicare Advantage members

  • Early refills available through the duration of the public health emergency. You can have an early refill of 30-day prescriptions you take for a long-term or chronic condition in almost all cases.
  • You can receive a 90-day supply of a medication if your plan offers mail-order pharmacy benefits, and you sign up for this service. Many of our plans also cover 90-day supplies purchased at retail pharmacies. You can check your plan benefits online at azblue.com/MyBlue.
  • If there is a shortage of the medication you take, we will work with you and your doctor to identify an alternate option.

Blue MedicareRx Prescription Drug Plan (PDP) members

  • You can have an early refill of any 30-day prescriptions you take for a long-term or chronic condition in almost all cases.
  • You can sign up for mail-order pharmacy service and receive up to a 90-day supply of most medications. Your plan also covers 90-day supplies purchased at retail pharmacies. To learn more about how to sign up for mail order, visit www.yourazmedicaresolutions.com/members/mail-order-prescriptions-arizona.
  • If there is a shortage of the medication you take, we will work with you and your doctor to identify an alternate option.