Increased Access to Telemedicine for All Members

Visit your doctor virtually

Many BCBSAZ providers are offering telemedicine visits. By telemedicine, we are talking about telemedicine, telehealth, and tele-dentistry. A telemedicine visit is a virtual doctor’s visit that happens using your computer, tablet, or mobile device.

First, check with your regular PCP or any other in-network BCBSAZ provider to see if you can schedule a telemedicine visit.

If your PCP isn’t available or doesn’t offer telemedicine visits, you can use BlueCare AnywhereSM.

It’s a service you can register for at that connects BCBSAZ members to board-certified doctors by live video. Demand for appointments remains high and wait times can be long.

So, it’s a good idea to first see if your regular doctor is offering telemedicine visits.

Pay no cost share for telemedicine

Through the duration of the public health emergency, BCBSAZ is waiving cost share for telemedicine. So you’ll pay $0 out of pocket if the services you receive are covered by your plan, medically necessary, and reasonable to be provided virtually. The $0 cost share applies to telemedicine visits with your PCP or through BlueCare Anywhere.

Tip! Some employer groups may have chosen different benefits. If you have coverage through your employer, we suggest checking with your HR department about costs related to any telemedicine visits.

Speak to a registered nurse 24/7

Nurse On Call service is also available to our members with questions or concerns about COVID-19 or another illness. Registered nurses are available 24/7 at 1-866-422-2729.