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Company Information

BCBSAZ is a local, independent and not-for-profit health insurance company headquartered in Phoenix. Review the company fact sheet and learn more about our organization.

BCBSAZ Continues to Address the Evolving Needs of its Members

In 1933, when the first Blue Cross baby was born, the entire cost of her delivery and her mother’s 10-day hospital stay totaled just $60! Today, Blue Cross Blue Shield of Arizona remains committed to providing the best value in health insurance and improving the quality of life for all Arizonans.

View BCBSAZ's evolution through the years.

View our 75th Anniversary Highlights

We’re 75 years old! And we couldn’t think of a better way to celebrate than to make this party all about you. You’re the reason we’re still here today, working on our mission to provide the best value in health insurance and improve the quality of life for Arizonans.

Learn more about how we've changed over the years.

Board 2012

BCBSAZ Board of Directors

Harry A. Papp, C.F.A., Chairman of the Board
Alton J. Washington, Vice Chairman
Rebecca L. Burnham, Secretary
Richard L. Boals, President and Chief Executive Officer
Robert B. Bulla
Dan C. Coleman
Lattie F. Coor, Ph.D.
Richard H. Dozer
Kathleen H. Goeppinger, Ph.D.
Kay J. McKay
James S. Pignatelli
William J. Post
Barbara J. Ralston
Thomas C. Rothe, M.D.
Gary L. Trujillo

Spirit of Blue


To provide the best value in health insurance and related health services to improve the quality of life for Arizonans


We will be recognized as Arizona’s trusted and effective leader in health insurance and related health services operating as an independent, not-for-profit, local Blue Cross Blue Shield Plan.


  • We keep our promises
  • We take pride in doing the right thing
  • We treat others the way we want to be treated
  • We are responsible stewards of our customers’ premium dollars
  • We are responsible for maintaining BCBSAZ’s heritage of service to the customer and community


BCBSAZ is pleased to provide information on its enrollment, claims and business practices as required by Section 2715A of the Public Health Services Act.

View BCBSAZ disclosure information.

Ranking Arizona - the best of Arizona businesses

Awards & Recognition

BCBSAZ outreach, employee contributions and health initiatives have a tremendous impact on the communities where we live and work. We are proud of our efforts to improve the lives of Arizonans, and the recognition we receive reinforces that BCBSAZ is a great place to work! View a few of the recent awards we have received.

Meet our Executive Team

The BCBSAZ executive team represents a unique and diverse array of backgrounds and healthcare experience. This enables us to find new and innovative ways to bring technology and teamwork together to transform health care in Arizona. Learn more about our executive team.


Careers at BCBSAZ

Make a difference in the healthcare industry with a career at BCBSAZ. Learn what it is like to work at BCBSAZ, and view available career opportunities.

Customer Satisfaction Results

Customer Satisfaction

In BCBSAZ's most recent customer satisfaction survey, customers gave us high marks for service, dependability and being easy to do business with. View our most recent customer satisfaction results.

Green world

Going Green

In an effort to reduce our own carbon footprint and set a green example, Blue Cross Blue Shield of Arizona’s Phoenix office complexes have instituted several environmentally-friendly programs.

Learn more